Monitor what your audience is saying across every channel
A live listening dashboard that surfaces sentiment shifts, topic trends, and competitor mentions from every connected platform.
Competitor X pricing backlash detected
12 mentions across Slack and LinkedIn in 48hrs. Enterprise accounts comparing alternatives.
3 deals mentioned switching costs this week
Migration friction surfacing as top concern in mid-market segment.
Onboarding post engagement 4x average
Customer success story driving inbound interest. 847 impressions, 12 shares.
The problem
Most teams learn what customers think weeks after they said it. Slack threads scroll past. Gong calls sit unreviewed. LinkedIn comments go unread. Support tickets get closed without anyone tagging the pattern. By the time a trend reaches the content team, it is old news. The workaround is manual. Someone listens to three calls, skims a Slack channel, and writes a summary that covers maybe 5% of the signal. The rest disappears. Competitor mentions go unnoticed until a deal is lost. Sentiment shifts hide in plain sight across five platforms nobody has time to cross-reference. Content teams end up writing about what they assume the audience cares about, not what the audience is actually saying right now.
How Amdahl solves it
Amdahl connects to Slack, Gong, LinkedIn, Intercom, email, and your CRM. It ingests every conversation continuously and clusters them by topic, sentiment, and source. You get a single dashboard showing what your audience is talking about today, not last quarter. Competitor mentions trigger alerts the moment they cross a threshold. Sentiment shifts on specific topics surface before they become churn signals. Topic trends show you what is gaining traction so you can create content that meets demand instead of guessing. The dashboard feeds directly into content creation. Click any trend or cluster and Amdahl drafts content grounded in the exact conversations that surfaced it.
What we offer
Real-time sentiment dashboard across all connected channels
Topic trend reports showing rising and declining themes
Competitor mention alerts with source context and frequency
Channel-by-channel volume and sentiment breakdowns
Auto-generated content briefs from trending topics
Weekly audience intelligence digests with key shifts highlighted
Workflow
- Step 01
Connect your channels
Link Slack, Gong, LinkedIn, Intercom, email, and your CRM. Amdahl ingests historical data and begins continuous monitoring.
- Step 02
Configure your signal map
Set the topics, competitors, and sentiment thresholds you care about. Amdahl starts clustering conversations against your signal map immediately.
- Step 03
Review your dashboard
See topic trends, sentiment shifts, and competitor mentions in one view. Drill into any cluster to read the underlying conversations.
- Step 04
Act on what you find
Click any trend to generate a content brief or draft. Turn audience signals into published content the same day they surface.
Frequently asked
- Which platforms does Amdahl monitor?
- Amdahl connects to Slack, Gong, Fathom, Chorus, Circleback, LinkedIn, Intercom, HubSpot, Salesforce, Gmail, and more. Each connector pulls full conversation data including metadata like timestamps, participants, and thread context. New connectors ship regularly. If your platform is not listed, ask us or use the generic ingestion API.
- How quickly do new conversations appear in the dashboard?
- Amdahl syncs continuously. New Slack messages, Intercom conversations, and email threads appear within minutes. Gong and Fathom calls land as soon as the transcript is available, typically within an hour of the call ending. The dashboard updates in near real-time so you are always looking at current data, not a weekly report.
- Can I set alerts for specific competitors or topics?
- Yes. You configure your signal map with the competitor names, product categories, and topic keywords you want to track. When mention frequency crosses the threshold you set, Amdahl sends an alert with the full context of every conversation that triggered it. Alerts go to Slack, email, or both. You can also set sentiment-based alerts that fire when sentiment on a topic drops below a threshold.
- How is this different from social listening tools?
- Social listening tools monitor public channels like Twitter and Reddit. Amdahl monitors your private customer conversations: sales calls, support tickets, Slack communities, internal channels, and email threads. These are the conversations where customers say what they actually think, not what they post publicly. Amdahl also connects directly to your CRM so every signal is tied to a real account and deal stage.
- Can I turn a trend into content directly from the dashboard?
- Yes. Every topic cluster and trend in the dashboard has a button to generate a content brief or start a draft. Amdahl pulls the relevant conversations as source material and produces content grounded in what your audience said. You go from noticing a trend to having a draft in minutes instead of starting a separate research process.
See this use case running on your own customer conversations.